Medical Services Agency

Newmedical's quality management is certified according to ISO 9001 by TÜV SÜD


Right of withdrawal

You have the right to withdraw your contractual declaration within 14 days without specific reasons in text format (e.g. letter, fax, email). The deadline starts after the receipt of this instruction in text format, however, not before the signing of the contract and not before the fulfillment of our information obligation according to article 246 § 2 in combination with § 1 abs. 1 and 2 EGBGB, as well as our obligations according to § 312 Abs. 1 Sentence 1 BGB in Combination with article 246 § 3 EGBGB. In order to conduct the withdrawal, the timely dispatch of the withdrawal is necessary.

The withdrawal must be sent to:
new medical GmbH & Co. KG
Berghamerstraße 10
D – 85435 Erding.

Download the Form for the Withdrawal here:

Consequences of the withdrawal

In case of an effective withdrawal the mutually received services are given back and as the circumstances require, already used emoluments (for example interest) are issued. In case you are unable to give us the received services as well as the emoluments (for example usage advantages) back in full or partially or you can only give them back in a deteriorated condition, you have to carry out compensation. This can lead to the situation that you have to fulfill the payment commitment for the time frame until the withdrawal. Obligations for the refund of the payments have to be made within 30 days. For you the deadline starts with the forwarding of your withdrawal, for us with the receipt.

Special considerations

Your right of withdrawal expires prematurely, in case the contract is completely fulfilled in regards to both parties expressed wish, before the right of withdrawal can be executed.